Refund Policy

1. Introduction At Ascension Wellness, we are committed to providing high-quality products and services. If you are not satisfied with your purchase, please review our refund policy below.

2. Eligibility for Refunds Refunds are available under the following conditions:

• The request is made within 60 days of the purchase date.

• The product or service has not been used, consumed, or significantly altered.

• Proof of purchase is provided.

• The reason for the refund aligns with our refund criteria.

3. Non-Refundable Items and Services Certain items and services are not eligible for refunds, including but not limited to:

• Digital downloads, e-books, or online courses once accessed.

• Gift cards and promotional vouchers.

• Services that have already been rendered.

• Personalized or customized items.

4. Refund Process To request a refund, please follow these steps:

1. Contact our customer support team at [email protected] with your order details and reason for the refund.

2. If applicable, return the product in its original condition and packaging.

3. Once we receive and inspect the product, we will notify you about the approval or rejection of your refund.

4. Approved refunds will be processed within [number] business days to the original payment method.

5. Late or Missing Refunds If you have not received your refund within the specified time:

• Check with your bank or payment provider, as processing times may vary.

• Contact us at [support email] if further assistance is needed.

6. Exchanges We offer exchanges for defective or damaged products. If you need to exchange an item, please contact us at [email protected] within 60 days of receiving your order.

7. Policy Changes Ascension Wellness reserves the right to update or modify this refund policy at any time. Changes will be posted on this page and will take effect immediately.

8. Contact Information For any refund-related inquiries, please reach out to us at: Email: [email protected]